Tenant Information

At Oakfield you are able to rent your own flat and have your own tenancy agreement with us as your landlord. If you are to live in our supported living accommodation as a person who requires support, you will be able to apply for Housing Benefit. This covers your rent and service charge.

The rent has been assessed as a fair and reasonable rent by North and West Northamptonshire Councils. We will help you to understand your tenancy agreement and what it means for you. 

The service charge is your contribution to the costs for maintaining the grounds and communal areas of the building, plus the management and administration function. 

We will help you with your money and paying your bills if you require this help. We have stringent processes to make sure your money is safe and properly accounted for. If you have an appointed person to manage your finances, we can work directly with them regarding all payments.

Oakfield Housing will provide the following services: 

• Telephone
• Alarm system and fire safety equipment
• Domestic Appliances                                
• Communal Cleaning
• Gardening
• Insurance for the building, landlords’ equipment and furniture
• Repairs – maintain heating, plumbing and electrics
• Annual Flat Inspections

There are no individual meters in the flats, so all utility costs including electricity, gas and water are shared equally between all the tenants. You will be sent an invoice for your contribution every month.

You are responsible for buying all your food however, we do provide one hot meal each day, which you can order in advance if you choose to do so. All meals are charged at a minimal rate for which you will be invoiced every month.

Some flats are fitted with washer/dryers. In addition there are communal laundry rooms where you can launder your clothes, bedlinen, and towels with support from staff if required.

We can also offer a laundry service or cleaning service for a small fee.

What you must do as tenant

• To keep your home clean and tidy
• Pay your rent on time
• Tell your landlord if repairs are needed
• Let the landlord in to view the condition and do repairs or decorate if necessary
• Be a good neighbour
• To keep any house rules especially about health, fire and safety
• At the end of the Tenancy hand to the Landlord all keys to the Room or the Building
• At the end of the Tenancy give the Landlord vacant possession of the Room 
• At the end of the Tenancy ensure that the Room is completely clean and tidy and is in the condition required